SOC 2, InfoSec Questionnaires, and Other Security Certifications

At Tatum, we understand that security and compliance are top priorities for our customers. Whether you need information for a SOC 2 report, assistance with an InfoSec questionnaire, or details on other security certifications, we're here to help. However, due to the sensitive nature of this information, there are specific steps you need to follow.

Why Security Certifications Are Important

SOC 2 compliance and other security certifications demonstrate that Tatum adheres to the highest standards in information security. These certifications are required for companies that need to ensure their vendors manage their data securely and protect the privacy of their customers.

How to Request Security Certifications or Help with InfoSec Questionnaires

To request a copy of our SOC 2 report, help with filling out an InfoSec questionnaire, or details on other security certifications, follow these steps:

1. Contact the Tatum Sales Team:
   The first step is to reach out to our sales team. Please visit this page to get in touch with us.
2. Prepare for NDA Signing:
   Due to the sensitive nature of our security certifications, we require a Non-Disclosure Agreement (NDA) before sharing any details. The NDA ensures that all information remains confidential and is only used for its intended purpose. The signing of the NDA usually requires the involvement of the CEO or another senior executive from your company.
3. Provide Required Information:
   During the request process, we will collect some personal information from the person responsible for signing the NDA, as well as company information. This information will be used solely to execute the NDA and related administrative activities.
   1. Authorized Signatory Information
      • Full Name: Typically, this is the CEO or another authorized executive of your company. We will need the following details.
      • Job Title: Position held by the signatory (e.g., CEO, CFO, Legal Counsel).
      • Company Name: Full legal name of the company.
      • Contact Information:
        • Email address
        • Phone number
   2. Company Information
      • Company Address: The full physical address of the company, including:
        • Street address
        • City, State/Province
        • Zip/Postal Code
        • Country
      • Company Registration Number (if applicable): The number under which the company is registered in its country of incorporation.
      • Website (optional): URL of the company’s official website.
4. Complete the Process:
   Once the NDA is signed, our team will provide the requested documentation or assist you with filling out the InfoSec questionnaire. We aim to make this process as smooth as possible while ensuring your company has the information it needs to proceed.

Why We Require an NDA

SOC 2 reports and other security certifications contain highly sensitive data about our internal controls and processes. To protect both our company and our customers, we require an NDA to ensure that this information is not disclosed to unauthorized parties or used inappropriately.