Payment Declined

Payment attempts can fail for various reasons, including measures to prevent fraudulent transactions.

Why Payments Fail

When a charge is submitted to your card issuer, their automated systems evaluate the transaction based on factors like spending habits, account balance, and card data (e.g., expiration date, address information, and CVC code).

Common Reasons for Payment Declines:

• The payment can’t be authorized:
  • Invalid card
  • Expired card or invalid expiry date
  • Incorrect card number or CVC code
  • Card reported as lost
  • Card issuer is unreachable, preventing authorization
• The card has exceeded its balance, credit limit, or transaction limit.

Example of a Failed Payment Attempt:

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Other factors beyond Tatum's control may also cause payment declines.

Next Steps

1. Double-check your card details:
   • Expiration date
   • Available balance
   • Other relevant information
2. Retry the payment after some time.
3. If the issue persists, consider using an alternative payment method or contact your financial institution.