Manually Handling Withdrawals in Virtual Accounts (VA)

Creating a Manual Virtual Account Withdrawal

Virtual Accounts (VA) include dedicated endpoints to automatically process on-chain withdrawals while logging these actions in the VA ledger.

However, in certain situations, you may need to handle withdrawals manually.

Steps

Step 1: Execute a Blockchain Transfer

  1. Send crypto assets to the recipient’s blockchain address.
  2. The source address of the blockchain transaction can be any address from your blockchain wallet.

Step 2: Create a Withdrawal in the VA Ledger

  1. This logs a virtual account transaction from the source account.
  2. The specified amount is debited from the VA ledger.

Step 3: Complete the Withdrawal Transaction

  1. Mark the withdrawal as successful.
  2. Store the blockchain transaction hash/ID in the VA ledger to finalize the process.

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Attention

Ensure that the asset amount, fees, and all parameters match the expected values on both the blockchain and the VA ledger. Skipping this step can result in inconsistencies.

Important

  • If a mistake occurs when creating or storing a withdrawal in the VA ledger, it can be deleted and retried. See this article for details.
  • Withdrawals from a VA deposit address can be automated using Blockchain Operations, ensuring they are properly logged in the VA ledger.

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Warning

All withdrawals must be registered and executed through VA-specific endpoints. Using standard blockchain transaction methods to sign and broadcast a transaction from a VA-linked deposit address bypasses the VA ledger, leading to balance discrepancies.

If this happens, the withdrawal must be manually registered.