VA - Deposit not detected with BNB, XLM or XRP

When receiving deposits from external sources to a deposit address linked to a Virtual Account, the users are identified by unique identifiers specific to BNB, XLM, and XRP.

The fields required to identify users for each blockchain are as follows:

  • BNB - memo
  • XLM - message
  • XRP - destinationTag

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Required fields for BNB, XLM and XRP are made available when Generating a deposit address for a Virtual Account.