Settle Outstanding Invoices

If your Tatum account has unpaid invoices, it may be blocked, restricting access to all services except the dashboard. To regain full access, you will need to settle any outstanding invoices. Here’s how you can do that:

How to Settle Outstanding Invoices

Step_1: Log in to the Tatum Dashboard

Step_2: Navigate to "Settle Invoices"

Once logged in, locate and click the [Settle Invoices] button. This will redirect you to the Stripe payment portal.

Example image:

Step_3: Proceed to the Stripe Payment Portal

You will be directed to the Stripe payment portal, where all your outstanding invoices will be listed.

Step_4: Pay Any Outstanding Invoices

Review the invoices and complete the payment through Stripe’s secure platform. Once the payment is processed, your Tatum account will be unlocked, and you will regain full access.

Viewing Payments in the Dashboard

After completing your payment, you can check the status of your payments in the Tatum dashboard under the "My Plan" section. This helps you keep track of settled and outstanding invoices.

For more details on managing your account or understanding high credit usage, you can also refer to:

If you experience any issues with the payment process, feel free to reach out to our support team for assistance.